Booking form, Courtenay House, Port Isaac, Cornwall

NATURE OF LETTING Our accommodation is made available for holiday letting. Lettings are for a maximum of four weeks.

RESERVATIONS Please phone or e-mail to provisionally book your accommodation and return the completed and signed booking form within 4 days. Provisional reservations are only held for 4 days.

DEPOSITS We require a deposit of 25% of the Rent Payable, to be sent with the booking form in order to confirm a reservation. Reservations are not binding upon us until the deposit is received in cleared funds.

SECURITY DEPOSIT We require a Security Deposit to be paid which covers the costs of breakages, excess cleaning costs in the event that the property is left in an unclean state, the cost of excess fuel usage and the cost of excess telephone and/or broadband charges.

BALANCE OF RENT  The balance of the Rent Payable is due 28 days before the start of your holiday. If we do not receive the balance by the due date we reserve the right to relet the accommodation you reserved. Non payment of the balance of rent due is treated as cancellation, see below. The balance of the Security Deposit after deduction of excess fuel, phone/broadband costs and excess cleaning costs shall be paid by cheque made out to and sent to the tenant at the address provided on the booking form within 10 days of the end of the rental period. For these purposes "reasonable use" is up to £20 per week electricity and up to £10 phone and, for fuel, two baskets of logs. We reserve the right to charge for use in excess of such "reasonable use" at cost, deductible from the security deposit.

CANCELLATION If you have to cancel your holiday please notify us in writing or by e-mail and we will try to relet the accommodation. If the accommodation is relet we will refund to you all monies paid less expenses involved in reletting. If the property is not relet, any outstanding balance of the full Rent Payable will become due.

EXCLUSIONS We regret that, unless so agreed in writing, bookings cannot be accepted from groups of single persons under the age of 25 or all male or female parties with more than two persons.

ARRIVAL AND DEPARTURE Unless otherwise agreed in writing, lettings commence at 4.00pm on the first day of the let, ending at 10.00am on the day of departure, allowing time for cleaning of the property between visitors. Lettings generally commence on a Saturday afternoon and finish on the Saturday morning, except for a weekend break, midweek or other agreed period.

LINEN We do not provide bath towels, hand towels or bed linen. Tea towels are provided.

TENANTS OBLIGATIONS The tenant agrees to the following terms and conditions:

• To be liable for any and all damage to the property and/or its contents caused during the tenancy by the tenant and/or by members of the tenant's party and/or by pets brought into the property during the tenancy and to recompense the Owners without limitation for the full cost or repair or replacement as may be applicable.
• To take good care of the property and contents.
• To permit the Owners and agents reasonable access to the property.
• Not to part with possession of the property, or share it save with members of the party shown on the booking form, and not to exceed the number of people shown in the property description.
• Use of the home and any amenities provided to the tenant is provided by Owners to the tenant entirely at tenant's risk, and no responsibility can be accepted for any injuries to persons or loss or damage to any persons or persons’ property who use the property. Care must be taken with all facilities, especially the steps and terraces of the garden.
• The website, correspondence and any advertising material are offered in good faith, and neither they nor any oral representations made by the Owners or their agents form part of any agreement. The Owners make no representations as to the state or condition of any property, nor to the position, type or state of furnishings described on or shown in any literature. 
• If for any reason beyond the Owners control the property is not available on the date booked (fire damage for example) or the property is unsuitable for holiday letting, all rent and charges paid in advance by the applicant will be refunded in full but the applicants shall have no further claim against the Owners or agents.
• All or any complaints must be notified to the Owners immediately so that an on the site investigation can be made and, if necessary, remedial action taken. In the event that items of equipment become unservicable (including but not limited to) washer, television, microwave etc, the Owner's sole obligation will be to use reasonable endeavours to rectify or replace the defective item with a broadly equivalent item, within a reasonable time period of being notified of the defective item by the tenant. In no circumstances will compensation be paid for complaints raised after the tenancy, by which time the Owner or agents for the Owners will have been denied the opportunity to investigate and endeavour to put right any such matter, during the tenancy. To contact the manager, please call Maggie Buse on 01208 880321
• In no event will the Owner be liable to the tenant for indirect or consequential loss or damages.
• If there shall be any breach of these conditions by the tenant, the Owners or their agents reserve the right to reenter the property and terminate the tenancy without prejudice to the other rights and remedies of the Owners.
• The contract is deemed to have been made at 3 Hartland Road, Port Isaac, Cornwall under English Law.
• The person signing the booking form must be a member of the party intending to occupy, be over eighteen years old, and certifies that he or she is authorised to agree the booking conditions on behalf of all persons included on the booking form, including those substituted or added at a later date.